Henshy Privacy Policy

Welcome to Henshy.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our application.

By using Henshy, you agree to the practices described in this Privacy Policy.

Information We Collect

• Account Information (Phone number, OTP verification data, First name, Last name)
• Delivery Information (Delivery address and optional location data)
• User Content (Posts, comments, profile information)
• Device & Technical Information (Device type, operating system, usage data, notification token)

Payments

Payments inside Henshy are securely handled by third-party payment providers such as Paymob.

Henshy does not store full payment card information and does not provide banking or financial services.

How We Use Your Information

• Create and manage your account
• Verify identity using OTP
• Deliver orders
• Send notifications
• Improve app performance and user experience
• Enable posts and comments
• Prevent spam, fraud, and abuse

Third-Party Services

• Supabase – Backend services
• Firebase Cloud Messaging – Notifications
• SMS Misr – OTP verification
• Paymob – Third-party payment processing

Location Information

Optional location access may be used to improve delivery availability and help users discover nearby products.

User Posts and Comments

Content shared inside the app may be visible to other users. Users are responsible for the content they publish.

Data Retention

We retain user data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Account & Data Deletion

Users may request account deletion at any time through the app support channels.

Security

We use reasonable measures to help protect user information, but no method of transmission or storage is completely secure.

Children’s Privacy

Henshy is not intended for children under 13 years old.

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the app or official pages.

Contact Us

For questions regarding this Privacy Policy, please contact us through the app support channels.